Most pre-ordered products take a minimum of 14 days to arrive after your order or after the official Sri Lanka release date. Delivery times may vary depending on brand releases, shipping, and supplier availability.

To confirm your pre-order on fono.lk, you only need to pay an advance amount. The remaining balance can be settled once your item is ready for delivery or pickup.

Advance payments are non-refundable, except if the product becomes unavailable or discontinued. In such cases, fono.lk will provide a full refund of your advance payment.

Yes! fono.lk often provides exclusive pre-order gifts, bundles, or launch offers for early customers. Check the specific product page for the latest promotions and freebie details.

You can modify or cancel your pre-order within 24 hours of placing it. After that, changes depend on brand release schedules and supplier confirmation.

Once your pre-ordered product arrives in Sri Lanka, our fono.lk team will contact you via phone call or WhatsApp to confirm delivery or pickup arrangements.

All pre-order prices on fono.lk are based on cash payments and may be subject to change due to official retail price updates, supplier adjustments, or exchange-rate variations before product launch.

Installment or easy payment plans may be available once the product is officially launched and in stock. Contact the fono.lk customer service team to check eligibility.

If the brand or supplier delays the official launch or release, fono.lk will keep you updated with the new delivery timeline and ensure your pre-order remains secure.